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For assessment access, purchase questions, privacy requests or refund enquiries, email [email protected].

Include the assessment name and, if relevant, your order reference or receipt email so we can identify the issue. You may describe what happened or attach a screenshot with unnecessary personal details removed. Do not email passwords, full card numbers or security codes.

Support messages are handled through our email service. We may need to verify your connection to a report or purchase before discussing private information or making changes.